FAQ

Are my lessons one to one?

Yes. To ensure your lessons are tailored exactly to your requirements, we only conduct lessons on a one to one basis. This ensures that you have optimal time with your tutor and an ability to ask specific questions, receive personalised feedback and progress at a rate conducive to your needs.

Can parents observe the lesson?

Yes. We have a small seating area in all of our studio rooms for parents/guardians to sit and observe the lesson.

Are all of your tutors DBS checked?

Yes. All of our tutors have an up-to-date DBS, which we can provide on request.

Do you conduct lessons over video conferencing software?

Yes. For students who want the flexibility of learning from home, we have introduced a video service over a software called “Zoom”. You can read more and view a demonstration of how this works here.

How do I pay for lessons?

Monthly

Due to the structure of our business, we require all students to prepay a month in advance by BACS (bank transfer). This allows us to optimise as much of our time talking to you about what really matters – the music. All students will receive an SMS reminder to pay for their lessons before the next billing cycle.

What if I need to cancel my lesson?

While we appreciate that most students cancel at short notice due to circumstances beyond their control, we regrettably have to retain the full lesson fee to cover the expenses of the facilities, tutor and missed lesson space for cancellations within 24 hours of your agreed lesson time. This helps us to run as efficiently as possible and, given enough notice, potentially open cancelled lessons to other students.

We will aim to make up the lesson at another mutually convenient time during the week, although this cannot be guaranteed.

Notice given outside of the 24 hour window will not incur a cancellation fee.

Where are you based?

Please see how to find us

Can I learn the keyboard, or do you only tutor piano?

While most of our students are learning piano, we do have a number of students who are learning to play the keyboard.

Piano and keyboard technique are virtually synonymous, especially if you are a complete beginner. The most obvious difference is the type of repertoire you would be aiming towards and the exploration of different sounds. Usually our keyboard students are more interested in learning pop music, with some leaning towards Jazz.

Lesson lengths and prices remain the same for both piano and keyboard lessons.

Please contact us if you have any further enquiries.

Do you offer lessons in music theory?

Yes. While we provide our students with an understanding of the theoretical aspects of music in their practical lessons, we find that students sometimes prefer to opt for extra lessons in music theory as a supplement.

We also aid students who only want to study theory with us, or students preparing to take their ABRSM theory exams.

Do you do home visits?

While the majority of our students visit us, there are a few students who, for various reasons, prefer to be taught at their own home.

We do provide home visits, but please be aware that travelling time reduces the amount of students we can see during the day, so there will be an additional charge for this depending on how far away you live.

If you would like an exact quote, please contact us with your postcode.

Do I have to have experience before I to come to you?

Absolutely not! We have a range of tutors who are fully equipped to teach beginners through to degree-level students.

How old does my child have to be to start learning?

Since children develop at different rates, this can be a difficult question. As a general rule, we say that it’s probably best to wait until they are at least 6 years old, but we have had some children enjoy learning to play even earlier.

We would suggest waiting until a time when your child can concentrate for up to 20 minutes and do simple arithmetic, like 2 plus 2, or 4 minus 1.

Is it too late to start learning as an adult?

Absolutely not. Music is a passion that grips people at different times, under different circumstances. We have many adult students who have come to music fresh in retirement, picking it back up from their childhood, or to complete a certain life goal. Whatever your reason, it’s never too late to start learning something new!